Contact Gravity Power Solution
PAN-India support for Online UPS, Batteries, Rentals & AMC. Fast response. Clear escalation path. No guesswork.
Call & WhatsApp
Reach out to our support team directly for immediate assistance:
Tip: Save both mobile numbers in your phone for faster SLA routing.
Email & Ticketing
Primary Email: info@gravityups.in
Use a clear subject line for fastest triage and response.
Recommended subject formats
- [Service] Battery Replacement – 6 kVA – Koramangala
- [Rental] 10 kVA – 3 Months – HSR Layout
- [AMC] PM2 Due – Vertiv 20 kVA – Whitefield
Office Addresses
Corporate Office – Bengaluru
Address: No 78, 4th Main Rd, Chamrajpet, Bengaluru, Karnataka 560018
Brand: Gravity Power Solution
Registered / Operations
Address: No 10, 3rd Cross, Sri Rama Temple Road, Ejipura, Vivek Nagar Post, Bengaluru Urban, Karnataka 560047
Warehouse: NO 10, 3rd Cross Rd, Gowda Muniswamy Garden, Ejipura, Bengaluru 560047
Branch Offices (South India)
Chennai: Chavadi Street, Korattur, Thiruvallur, Tamil Nadu 600080
Hyderabad: MIG 2, Block 25, Flat 6, Baghlingampally, Hyderabad 500044
Kochi: 44/3315, Pallipady Complex, Puthiya Road, Palarivattom, Ernakulam 682025
Business Hours & SLA
| Service Level | Response Time & Resolution |
|---|---|
| Business Hours | Mon–Sat, 9:30 AM – 6:30 PM IST |
| Critical Ticket (P1) | 2 hr response · 24–48 hr replacement commitment |
| High Priority (P2) | 4 hr response · 48–72 hr resolution |
| Normal (P3) | Next business day |
Note: SLA timelines may vary for remote locations and parts availability. We'll keep you updated proactively.
What to Share (Checklists)
For service/repair
- UPS brand & model (e.g., APC SUVT40KHS, Emerson Hipulse 80 kVA)
- kVA rating & phase (1-phase/3-phase)
- Error code / alarm beeps / display photo
- Battery make, Ah, quantity & age
- Site address, access times, and SPOC details
For rentals
- Required capacity (kVA) & backup (e.g., 12V 65Ah for 3–4 hrs)
- Duration (3 / 6 / 12 months) & tentative start date
- Pin code & floor, wiring readiness (client scope)
- KYC documents for agreement & billing
Billing & Compliance
GST: 29AONPJ9007R1Z0 | PAN: AONPJ9007R
Payments: 50% advance, balance on delivery (unless agreed otherwise).
GST invoice provided for every transaction. AMC/Rental terms as per agreement.
Policies available on site: Privacy Policy, Terms & Conditions, Refund & Cancellation, Shipping/Delivery.
Quick Links
Share your requirement via email/WhatsApp and our team will assign the nearest engineer.