1) Rental Equipment Ownership

• All rented equipment (UPS, inverters, batteries, accessories) remains the sole property of Gravity Power Solution.
• The Client is granted temporary use for the agreed rental period only.

2) Billing & Payment Terms

• Monthly rental is payable 100% in advance (manual or auto-debit via UPI/NACH/card).
• Auto-debit triggers on each monthly due date.
• To discontinue after the rental period ends, provide notice at least 1 week before the next billing cycle (email required).

3) Renewal & Cancellation

• Contracts renew monthly unless cancelled before the next due date.
• No refunds once the monthly auto-debit is processed.
• Cancellations must be submitted via email, WhatsApp, or official channels.

4) Invoice & Tax

• All rentals billed with 18% GST.
• Tax invoice issued for every billing cycle.
• HSN Code: 8504 • SAC Code: 995463

5) Installation & Site Requirements

• Installation performed by Gravity engineers at the Client site.
• Client must ensure electrical readiness (power socket, earthing) and safe access path.
• Extra charges may apply for staircase delivery without lift, long-distance cabling, or heavy-battery setups.

6) Client Responsibilities

• Use equipment solely for the intended rental purpose.
• Do not relocate, tamper, misuse, or resell rented units.
• Any loss, fire, or water damage due to negligence is chargeable to the Client.

7) Service Support SLA

• Inspection response targets:
  • 4–5 hours for emergencies
  • 24–48 hours for non-critical issues
• Replacement (if required) within 2–3 working days.

8) Rental Agreement & KYC

• Clients must provide valid KYC and complete a digital rental agreement.
• KYC includes Aadhaar/PAN for individuals; GST/PAN for companies.

9) Termination by Company

Gravity Power Solution may suspend/terminate service if:

• Auto-debit fails repeatedly
• Equipment is misused
• Site is inaccessible
• Service terms are violated

10) Legal Jurisdiction

This agreement is governed by the laws of India and subject to the jurisdiction of Bangalore courts.

Contact

↑ Back to top